Find answers to common questions about the Malikka London collection. For help with a particular piece, please contact us.
What jewellery can I shop?
Explore our rings, necklaces, bracelets and earrings, including natural diamond designs in white, yellow and rose gold.
Where can I find the materials and diamond details?
Check the description on the individual product page for its materials, gold weight, diamond weight and any certificate information. Details vary by piece. Contact us if you need a detail confirmed before ordering.
Are jewellery sets sold together?
The Jewellery sets collection brings together coordinating designs. Each piece is sold individually, so please add each item you would like to your basket.
How can I check ring sizing?
Before ordering a ring, contact us with the product name or SKU so we can confirm the available size and fit details for that piece.
Which currency are prices shown in?
Our store's base currency is pounds sterling (GBP). Always check the currency and final total shown at checkout.
How can I contact Malikka London?
Use our contact page or email malikkaltd@gmail.com. For an order enquiry, include your order number so we can find the details.
How are UK orders delivered?
We currently offer free Royal Mail Special Delivery Guaranteed shipping on UK orders, using secure, tracked and insured delivery. A signature may be required. UK shipping takes 5–7 business days. Ready-to-ship items are normally dispatched after payment has cleared and order details have been confirmed. See our Shipping & Returns page for details.
Can I return my jewellery?
For eligible ready-to-wear online purchases, you may contact us within 14 days of receiving your order to request a return. Once your return has been approved, you will have a further 14 days to send the item back.
Returned items must be unworn, unused, undamaged and returned with original packaging, certificates and any accompanying materials.
Bespoke, personalised, resized, engraved, made-to-order and High Jewellery pieces are not eligible for change-of-mind returns unless faulty, misdescribed or otherwise required by law.
This does not affect your statutory rights. If an item is faulty or not as described, please contact us as soon as possible.
Please read our Shipping & Returns page and contact us to request a return.
How long do bespoke and made-to-order pieces take?
Made-to-order, bespoke and High Jewellery pieces require additional production time. Final timelines will be confirmed before production begins.